At Burewa, accessible from https://helpdesk.burewa.co.za, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Burewa and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our Website with regards to the information that they shared and/or collect in Burewa. This policy is not applicable to any information collected offline or via channels other than this Website.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms. For our Terms and Conditions, please visit the Terms & Conditions.
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
How we use your information
We respect your privacy and will take reasonable measures to protect it, as more fully detailed below.
Should you decide to contact us as a user on the Website, we may require you to provide us with personal information which includes but is not limited to:
– your name and surname;
– your email address; and
– your mobile number.
We will not, without your express consent:
Use your personal information for any purpose other than as set out below:
– in relation to the ordering, sale and delivery of products;
– to contact you regarding current or new products (unless you have opted out from receiving marketing material from us);
– to inform you of new features, special offers and promotional competitions offered by us (unless you have opted out from receiving marketing material from us).
We will not disclose your personal information to any third party.
Log Files
Burewa follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, Burewa uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
For more general information on cookies, please read “What Are Cookies”.
Third Party Privacy Policies
Burewa Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
Children’s Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Burewa does not knowingly collect any Personal Identifiable Information from children under the age of 18. If you think that your child provided this kind of information on our Website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
General
Burewa may, in its sole discretion, at any time and for any reason and without prior written notice, suspend or terminate the operation of the Website or the user’s right to use the Website or any of its contents subject to us processing any orders then already made by you.
We will:
– Treat your personal information as strictly confidential, take appropriate technical and organisational measures to ensure that your personal information is kept secure and is protected against unauthorised or unlawful processing, accidental loss, destruction or damage, alteration, disclosure or access;
– Promptly notify you if we become aware of any unauthorised use, disclosure or processing of your personal information;
– Upon your request, promptly return or destroy any and all of your personal information in our possession or control, save for that which we are legally obliged to retain.